Data Center Management

As part of our managed services offering for data center we undertake the following services:-

• Servers hardware management & support.

• OS support: Linux, Solaris, Unix, Novell, Windows.

• Environmental control & audit.

• Messaging management (MS exchange, Linux, Google, other mailing tools).

• Application support.

• Database management.

• Backup & restoration management.

• Storage management: NAS, DAS, SAN.

• Security & anti-virus management.

• Remote monitoring, support & troubleshooting.

• Virtualization management: Server, Storage and Desktop.

• Citrix support: onsite & offsite global customer support.

• Disaster recovery site services & availability.

• Business continuity monitoring & management.

• Contracts & vendor management.

• Asset lifecycle management.

• Power management.

Network Management (LAN & WAN)

• On-site & remote device installation and configuration.

• Prevention & security services.

• Device troubleshooting & repair.

• Remote wipe services.

• State handling.

• Definable exception handling.

• Data network management.

• Voice network management.

• Network bandwidth management.

• Capacity optimization.

• Telecommunication network.